SERVICE TERMS OF AGREEMENT
Our Promise
Blourish is committed to providing you with a high-quality, fresh, and beautifully executed floral design experience. These terms and conditions apply to all floral design clients so that we may continue to deliver excellence, consistency, and care for every event.
Deposit Requirements
A 50% non-refundable and non-transferable deposit is required to secure your event date. This deposit is applied toward your total balance.
Full payment is due no later than 21 days prior to your event date.
Full payment is required at the time of booking for events scheduled less than 21 days out.
Events booked within 10 days of the event date may incur a rush fee included in the labor and delivery charge.
Floral Install and Dismantle
Team Blourish typically arrives 2 to 4 hours prior to your event start time to ensure all florals are installed seamlessly and with care. In rare cases where unexpected delays occur, we will communicate promptly with your designated point of contact.
For Full Service Floral Design bookings, we will collect all vases, vessels, and décor items at the close of your event unless alternate arrangements have been made in advance.
Refund Credit and Cancellation
If your event is canceled more than 21 days prior to your event date, you are eligible for a 75% refund credit of the total amount paid, excluding processing fees and any funds already spent on materials or services for your event.
If your event is canceled less than 21 days prior to your event date, you are eligible for a 50% refund credit of the total amount paid, excluding processing fees and funds already spent on your event.
Refund credits may be applied toward a future event date or floral service.
Once services have been rendered, no refund credits are available. Other than the refund credit option outlined above, all contracted services with Blourish are non-refundable.
Décor Items Disclosure
For Full Service Event Floral Design, all décor items including vases, vessels, containers, and backdrops will be collected at the close of your event. The client is financially responsible for any damaged or missing décor items.
If you would like to keep specific vessels or containers, this may be available at an additional cost. Please note that certain items are not eligible to be kept.
Agreement Acknowledgment
By signing the contract and payment of the invoice, you are agreeing to the full Service Terms of Agreement listed above.